Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Peetz

Susan Peetz

March 31, 2025

5  out of  5
rating by Susan Peetz
"I can't express how helpful Jacob has been. Hands down an exceptional guy!"
We responded:
"Thank you, Susan, for your kind words! We're delighted to hear that Jacob has been so helpful and has made a positive impact. We truly appreciate your feedback and look forward to continuing to serve you."
Profile photo of Dean Ladwig

Dean Ladwig

March 28, 2025

5  out of  5
rating by Dean Ladwig
"Katie and her team have always been super responsive and helpful with anything and everything that has come up over the several years that my wife and I have been working with them."
We responded:
"Thank you, Dean, for your kind words and for being a loyal customer over the years. We're thrilled to hear that you and your wife have had such a positive experience with our team. We're always here to help with anything you need!"
Profile photo of Beth Hayes

Beth Hayes

March 25, 2025

5  out of  5
rating by Beth Hayes
"Katie has been an excellent resource for us as we transitioned from out of state. Seamless and hassle-free! Jacob has also assisted us with vehicle coverage in a VERY timely manner. Very much appreciated."
We responded:
"Thank you, Beth, for your wonderful feedback! We're thrilled to hear that Katie and Jacob made your transition smooth and hassle-free. We appreciate your trust in us and look forward to continuing to assist you with your insurance needs."
Profile photo of Missy Denk

Missy Denk

March 21, 2025

5  out of  5
rating by Missy Denk
"Katie and her team have been very help! We became new homeowners 2 years ago and it was a smooth transition getting everything set-up between our various policies. Thank you!"
We responded:
"Missy, helping customers like you is why we love what we do! Thank you for your kind words and for being part of our insurance family!"
Profile photo of David Mossner

David Mossner

March 20, 2025

5  out of  5
rating by David Mossner
"We like working with Katie and her team, including "Jake, from State Farm (no, really!).' Prompt service and reliable information and guidance for the right amount of coverage."
We responded:
"Hi David, Thank you for your kind feedback! We're happy to hear that you enjoy working with Katie and our team, including "Jake, from State Farm." Our goal is to provide quick service and reliable information, so it's great to know we're meeting your needs. If you have any questions or need help, please feel free to reach out. We look forward to serving you!"
Profile photo of Tiffany Lim

Tiffany Lim

March 16, 2025

5  out of  5
rating by Tiffany Lim
"Jacob is the best agent I have had, and I have been with State Farm for over 25 years!!"
We responded:
"Wow, thank you for your incredible review, Tiffany! We're so glad that Jacob has provided such excellent service. We appreciate your loyalty to State Farm and your trust in our agency! "
Profile photo of Juan Rodriguez

Juan Rodriguez

March 5, 2025

5  out of  5
rating by Juan Rodriguez
"Jacob did an exceptional job, the customer service is very good and he helped me in a very efficient and professional manner. I asked for an in-person appointment and the same day they attended to me and cleared up all my questions. Thank you Jacob."
We responded:
"Thank you, Juan, for your fantastic feedback! We're delighted to know that Jacob delivered outstanding service and answered all your questions quickly. Your satisfaction is our top priority, and we truly value your trust in us. If you need any further assistance, please don't hesitate to reach out at any time."
Profile photo of Doosung Seo

Doosung Seo

March 4, 2025

5  out of  5
rating by Doosung Seo
"Professional and prompt services. 100% recommend."
We responded:
"Thank you, Doosung Seo, for your great review! We're glad you found our services professional and prompt. Your support means a lot to us. If you need further assistance, feel free to reach out!"
Profile photo of Lindi Ler

Lindi Ler

March 4, 2025

5  out of  5
rating by Lindi Ler
"Very quick and efficient !"
We responded:
"Thank you, Lindi, for your feedback! We're glad our service was quick and efficient. Your satisfaction is our priority. If you need anything else, let us know."
Profile photo of Farhia Rooble

Farhia Rooble

February 19, 2025

5  out of  5
rating by Farhia Rooble
"Thank you so much, Katy and Jacob I really appreciate that you help me great full again I appreciate 🙏🏾🙏🏾❤️"
We responded:
"Thank you, Farhia, for your 5-star review! We’re delighted to hear that you had a wonderful experience with Katie Riley - State Farm Insurance. Your feedback motivates us to keep providing outstanding service."
Profile photo of Hazel Kennaugh

Hazel Kennaugh

February 5, 2025

5  out of  5
rating by Hazel Kennaugh
"I commend Jason Riley for exemplary service. He helped me set up my auto, renters, & condo insurance policies. He was informative, courteous, professional, & extremely efficient. He definitely is a great representative of State Farm!"
We responded:
"Hazel- thank you for your wonderful feedback. We're thrilled to hear about your positive experience with Jason. Your kind words affirm our commitment to excellent service. We appreciate your trust in us for your insurance needs."
Profile photo of Jim Tung

Jim Tung

January 25, 2025

5  out of  5
rating by Jim Tung
"Worked with Jacob today. Awesome experience! These guys are the real deal. Give them a call for your insurance needs, you will not regret it. Jacob got me a great rate. Thanks Jacob!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jacob. Your recommendation means a lot to us. "
Profile photo of Emily P

Emily P

January 24, 2025

5  out of  5
rating by Emily P
"I’ve had State Farm for a few years, they have been nothing but wonderful to work with! Recently, we’ve had quite a few changes with our policies or assistance needed and Jacob Peetz handled it like a champ every single time! He is knowledgeable, understanding, kind, and goes the extra mile to help."
We responded:
"Thank you for your wonderful review and for being a valued customer for several years. We're thrilled to hear about your positive experiences with Jacob. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Andrew Burkhart

Andrew Burkhart

January 24, 2025

5  out of  5
rating by Andrew Burkhart
"Working with Jacob on our home insurance was a breeze! Glad we are covered with State Farm!!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that working with Jacob on your home insurance was such a positive experience. We're glad to have you covered with State Farm."
Profile photo of Ellen Goetz

Ellen Goetz

January 24, 2025

5  out of  5
rating by Ellen Goetz
"Katie and her team are fantastic. Jacob answered my questions promptly and clearly. A great company and a great office!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Jacob and the team provided you with prompt and clear assistance. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Shane Michaels

Shane Michaels

January 22, 2025

5  out of  5
rating by Shane Michaels
"Jacob was very helpful and resourceful when I called and was able to get my auto insurance reinstated and a new drive safe unit mailed out all within just 10 minutes. Happy to be a part of SF!"
We responded:
"Shane, thank you for your fantastic review! We're thrilled to hear Jacob provided such efficient service. We're delighted to have you as part of the State Farm family. If you need further assistance, feel free to reach out anytime."
Profile photo of Ashley Major

Ashley Major

January 22, 2025

5  out of  5
rating by Ashley Major
"Our family has home/auto with State Farm and we have been very happy with the customer service. Jacob always gets back to us ASAP, even with small trivial questions. We used to be with Geico and AAA and when you need help, you would get routed to a call center. It was awful. Being able to email a human being is a complete game changer to me."
We responded:
"Thank you for your wonderful feedback, Ashley! We're thrilled to hear that Jacob and our team have made a positive impact on your experience. Providing personalized service is our priority. We appreciate your trust in us for your home and auto insurance needs."
Profile photo of Sarah Newman

Sarah Newman

January 9, 2025

5  out of  5
rating by Sarah Newman
"I've been working with Katie and her team since 2020, and every experience I've had has been fantastic. They are quick to respond, helpful when I need advice on coverage, and can do basically everything via email. 10/10 would recommend."
We responded:
"Thank you for your glowing review and for being a valued customer since 2020. We're thrilled to hear about your positive experiences with our team. Your recommendation means a lot to us. "
Profile photo of Mary Hall

Mary Hall

January 7, 2025

5  out of  5
rating by Mary Hall
"Mary and David Hall...we have received excellent service from Jason and Jacob, but all the staff are very helpful and knowledgeable."
We responded:
"Thank you for your wonderful review. We're thrilled to hear that Jason and Jacob, along with our entire team, have provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
Profile photo of Jesus Solis

Jesus Solis

January 6, 2025

5  out of  5
rating by Jesus Solis
"Jake took the time to explain all the policy details and answered all my questions. Thank you for helping out 😊"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Jake provided you with excellent service and answered all your questions. Your satisfaction is our priority, and we appreciate your 5-star rating."
Profile photo of Brad Guenther

Brad Guenther

December 23, 2024

5  out of  5
rating by Brad Guenther
"We could not be happier with the service we’ve received from Katie and her team over the last twelve years."
We responded:
"Thank you for your kind words and for being a valued customer for the past twelve years. We are thrilled to hear about your satisfaction with our service. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Rhiannon Gatton

Rhiannon Gatton

December 17, 2024

5  out of  5
rating by Rhiannon Gatton
"I always have a wonderful experience with State Farm Insurance. Katie Riley’s office specifically always answers my questions and offers help promptly. Anything I need is changed seamlessly and efficiently"
We responded:
"Thank you for your kind words and perfect rating. We're delighted to hear that our team has been able to assist you efficiently. Your satisfaction is our priority, and we look forward to continuing to serve you."
Profile photo of Rebeca Lossada

Rebeca Lossada

December 13, 2024

5  out of  5
rating by Rebeca Lossada
"I recently moved to Wisconsin from Texas. Switching my car insurance was part of a long “to do” list. Thinking it was going to be complicated and time consuming, I contacted Jacob Peetz, who made the whole process fast, easy, and very efficient. I can’t recommend him enough. Great customer service and fast response. Me and my family will definitely keep him handling all our insurance needs in the future. Thank you again, Jacob."
We responded:
"Rebeca, Thank you for your kind words about Jacob. We're thrilled to hear he made your transition smooth and efficient. Your trust in us for your family's insurance needs is greatly appreciated. We look forward to continuing to serve you. Welcome to Wisconsin!"
Profile photo of Lauren P-A

Lauren P-A

December 12, 2024

5  out of  5
rating by Lauren P-A
"I’ve been with Katie for years and her and the team have always been great to me. I called last week for some quotes, and Jake was super helpful answering all of my 84,000 questions and making sure I got the info needed in order to help make my decision. Highly recommend, amazing customer service!"
We responded:
"Thank you, Lauren, for your kind words! We're thrilled to hear that our team has provided you with excellent service. Your recommendation means a lot to us, and we're here to assist you anytime. Looking forward to serving you for many more years!"
Profile photo of steve schrenk

steve schrenk

December 3, 2024

5  out of  5
rating by steve schrenk
"Good service easy to work with"
We responded:
"Thank you, Steve, for your kind words! We're delighted to hear that you found our service easy to work with. Your satisfaction is our top priority, and we appreciate your positive feedback."